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To view Mac reports, open /Applications/Utilities/Console.app then look at the System Diagnostic Reports.

You can also try Windows Event Viewer (or more easily on Windows, type 'Reliability' without quotes in the Search box to open Reliability Monitor). You might be able to identify offending effects from Audacity.zip if there is an Audacity Debug report. Sometimes it may not be obvious which effects to disable to solve a hang or crash. This effect will then not be available in Effect Menu. If Audacity crashes when an effect is launched from the Effect Menu or applied to the audio, you can restart Audacity then try disabling the effect in the Plugin Manager. They will be relisted in Plugin Manager as 'New' rather than 'Disabled'. If Audacity crashes immediately after you enable one or more effects in the Plugin Manager dialog, the effect(s) that crashed should be disabled next time you launch Audacity. The crash or hang could occur immediately after pressing OK in the dialog, when using an effect, when exiting Audacity or when restarting it next time.

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See how to inspect the computer's memory dump or test its memory to diagnose crashes.Ī hang or crash could occur after you use the Plugin Manager: Effects, Generators and Analyzers dialog to add new LADSPA, LV2, VST or Audio Unit (Mac) effects.

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If the entire computer crashes, reboots or displays a blue screen message when you launch Audacity, this is almost always due to a bad or mismatched audio driver (or due to a system driver conflicting with your sound device). On Windows, you can revert driver changes caused by Windows Update. If the problem occurred after a driver update, try rolling back to the previous set of drivers. If the Audacity hang or crash occurs after you added or enabled a new audio device, try removing or disabling that device (or updating its drivers) then restart Audacity.

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Incompatible audio device or audio drivers Look in the SessionData folder and delete any files and folders you find there.

~/Library/Application Support/audacity/SessionData.

Use the New or Open commands in the currently running Audacity process to open multiple projects simultaneously. Running two copies of Audacity simultaneously may cause data loss or may cause your system to crash. The system has detected that another copy of Audacity is running. If you get the following error message when trying to launch Audacity it is likely that an old Audacity 'lock file' is still present.Īudacity is already running. Mac: 'Audacity is already running' - error message If you want to remove your settings as well, delete Audacity's folder for application data ( ~/Library/Application Support/audacity/).

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Uninstallation retains your Audacity settings in case you want to install Audacity again at some time in the future. If you are uninstalling older Audacity versions prior to 2.1.3, drag the entire folder containing Audacity to Trash. Quit Audacity then drag Audacity.app to Trash. If you want to remove your settings as well, delete Audacity's folder for application data whose location is given here. This will replace the uninstall files with good copies, then you can run the uninstaller again. Install Audacity to the same location you installed it to before (which happens by default).

If you still cannot uninstall Audacity, download the installer again. This requires 'unins000.dat' (or similar) to be present in the installation folder. If the Control Panel cannot uninstall Audacity, open the folder in which you installed Audacity and double-click 'unins000.exe' (this file might have other numbers in the name). Make sure you quit Audacity before uninstalling, or you will receive errors that some files could not be removed. Select 'Audacity' from the list and follow the instructions which will launch the Audacity uninstall application. WindowsĪudacity can be uninstalled by choosing ' Add/Remove Programs' or ' Uninstall a application' in the Windows Control Panel. Please see the Windows installation page. Note that there is no need to uninstall your previous Audacity version before updating to current Audacity, unless you are updating from 1.3.x Beta.